Privacy Policy

Ingwe TVET College ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our college services.

We process personal information in compliance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) ("POPIA"), the Continuing Education and Training Act, 2006 (Act No. 16 of 2006), and other applicable South African laws.

"Personal Information"

means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to—information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person; information relating to the education or the medical, financial, criminal or employment history of the person; any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person; the biometric information of the person; the personal opinions, views or preferences of the person; correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence; the views or opinions of another individual about the person; and the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.

"Processing"

means any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including—the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use; dissemination by means of transmission, distribution or making available in any other form; or merging, linking, as well as blocking, degradation, erasure or destruction of information.

"Data Subject"

means the person to whom the personal information relates.

"Responsible Party"

means Ingwe TVET College, which alone or in conjunction with others, determines the purpose of and means for processing personal information.

"Operator"

means a person who processes personal information for a responsible party without coming under the direct authority of that party.

"Information Officer"

means the person appointed by Ingwe TVET College as the Information Officer in terms of POPIA.

"Consent"

means any voluntary, specific and informed expression of will in terms of which permission is given for the processing of personal information.

We may collect the following types of personal information:

We collect personal information in the following ways:

Under POPIA, we process your personal information based on one or more of the following lawful grounds:

We use your personal information for the following purposes:

We may share your personal information with the following categories of recipients:

We implement appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access or processing
• Unlawful access or processing
• Accidental loss, destruction, or damage
• Unauthorised modification or disclosure

Our security measures include:

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention Periods:

When information is no longer required, we will securely delete or anonymise it in accordance with our data destruction policies.

As a data subject, you have the following rights under POPIA:

How to Exercise Your Rights

To exercise any of these rights, please contact our Information Officer using the details provided in the Contact Information section below. We will respond to your request within a reasonable timeframe and in accordance with POPIA requirements.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage information.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help us remember your preferences and understand how you use our site.

Types of Cookies We Use

Managing Cookies

You can control and manage cookies in your browser settings. Please note that disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites, including:

• Department of Higher Education and Training (DHET)
• National Student Financial Aid Scheme (NSFAS)
• Umalusi
• SAQA
• Online application portal (iEnabler)
• Staff intranet (SharePoint)
• Email login (Office 365)

Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

We collect personal information from minors (individuals under 18 years) in the following circumstances:

• Student applications and registrations
• School partnership programmes
• Campus visits and events

Parental Consent

Where required by law, we obtain consent from a parent or legal guardian before collecting personal information from minors. Parents/guardians have the right to:

• Access their child's personal information
• Request correction or deletion of information
• Withdraw consent for processing

In some cases, your personal information may be transferred to and processed in countries outside South Africa, for example:

• Cloud service providers with servers in other countries
• International educational partnerships
• International student applications

When we transfer personal information internationally, we ensure appropriate safeguards are in place, such as:

• Transfer to countries with adequate data protection laws
• Standard contractual clauses approved by the Information Regulator
• Binding corporate rules
• Explicit consent from data subjects

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes:

• We will update the "Last Updated" date at the top of this policy
• We will notify users of significant changes through our website or direct communication
• Where required by law, we will obtain your consent for material changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Information Officer:

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the Information Regulator of South Africa:

Complaint Process:

1. Internal Resolution: Contact our Information Officer first to attempt resolution
2. Escalation: If unsatisfied with our response, you may escalate to the Information Regulator
3. Timeframes: Complaints should be lodged within a reasonable time of the alleged violation
4. Required Information: Provide details of the alleged violation, your contact information, and any relevant correspondence